Casper Spins KYC Verification and AML Policy

Casper Spins runs KYC and AML procedures to confirm who its customers are, block fraud and meet the conditions of its gaming licence. These checks underpin a safe, fair and open service for everyone who plays.

• Fair play: every customer is verified on the same terms, which keeps the playing field level and honest;
• Player protection: identity checks and account safeguards lower the risk of fraud and account misuse;
• Openness: customers are told how their personal information is gathered, stored and used;
• Licence compliance: all procedures follow the AML and counter-terrorist financing duties set by the Anjouan licence and international standards.

Every customer has to finish identity verification before the first payout is approved, so it is worth uploading your documents early to avoid delays with a Casper Spins withdrawal. Depending on your situation, you may be asked for:

• Photo ID issued by a government: a valid passport, national identity card or driving licence that confirms who you are;
• Proof of address: a recent utility bill, bank statement or official letter showing your current home address;
• Proof of payment ownership: evidence that the Visa or Mastercard card or crypto wallet you used belongs to you;
• Source of funds evidence: documents showing where deposited money comes from, requested under enhanced due diligence when needed;
• Further personal information: any extra details the compliance team needs for ongoing monitoring or reporting duties.

Casper Spins uses a set of controls designed to identify, prevent and report money laundering, terrorist financing and other financial crime. These measures apply to every account and every transaction:

• Transaction monitoring: deposits, withdrawals and gameplay are reviewed continuously for unusual patterns;
• Automated alerts: software flags payments or behaviour that differ from typical account activity;
• Enhanced due diligence: closer checks are made after higher-risk events such as large deposits, fast movement of funds or sudden changes in behaviour;
• Manual review of large or unusual payments: transactions above internal thresholds, or out of line with a customer’s profile, are checked individually;
• Risk profiling: each account carries a risk rating that changes with its activity and verification status;
• Sanctions and PEP screening: customers are checked against international sanctions lists and Politically Exposed Persons (PEP) databases at sign-up and afterwards;
• Reporting duties: when suspicious activity is found, the operator reports it to the competent authorities as its licence and applicable law require.

Some actions are forbidden on Casper Spins because they undermine KYC and AML controls and put other players at risk. The following behaviour is not allowed in any situation:

• Holding more than one account: each person may register and use a single account only, and duplicates break the site rules;
• Uploading fake or stolen documents: submitting forged ID or altered proof of address at any point during verification;
• Moving criminal money: using the site to transfer, hide or convert the proceeds of crime;
• Interfering with the site: exploiting technical flaws or getting round security controls to make money;
• Letting others use your account: allowing another person to access, operate or profit from your account;
• Paying with someone else’s method: depositing or withdrawing through a card or wallet that is not in your own name;
• Giving false details: supplying untrue or incomplete information at sign-up or during any later identity check.

If a customer breaches the KYC and AML rules, the operator takes action that reflects how serious the breach is. Possible steps include suspending the account for a period or permanently, freezing or confiscating funds connected to suspicious activity, voiding bets or winnings linked to the breach, and passing information to the competent authorities when the law requires it.

Every account holder must make sure the personal details given to Casper Spins are correct, complete and kept current, starting from the moment of Casper Spins registration. Customers need to finish identity verification within the requested time and reply quickly to any request for further documents or information. Deposits and withdrawals may only be made with payment methods held in the customer’s own name. If you notice anything suspicious on your account, or think someone else may have logged in, tell the support team straight away via the 24/7 live chat or at [email protected]. Not meeting these duties can lead to restrictions on the account in line with the operator’s compliance obligations.

• Following KYC and AML standards: procedures match the requirements of the operator’s licence and are reviewed regularly;
• Confidential handling of personal data: documents and details gathered during verification are stored securely under SSL protection and processed as described in the Casper Spins privacy policy;
• Constant watch for suspicious activity: account behaviour and payments are monitored so that potential risks are spotted and dealt with;
• Stopping manipulation and unfair play: security checks are in place to catch any attempt to exploit the site or other customers;
• Help with safety questions: players can contact support around the clock for advice on account security, verification and safer gambling;
• Shared duties: the operator and its customers each have clear responsibilities in keeping the service compliant and secure;
• The same rules for everyone: KYC and AML checks apply equally to all registered accounts, so every customer is treated consistently.